Last Updated: July 23, 2025
Welcome to Webgennie Media LLP! We are Indore’s premier design and development agency, delivering top-tier IT solutions including software development, mobile apps, website design, eCommerce, and digital marketing since 2019. Your privacy is critically important to us. This Privacy Policy explains how Webgennie Media LLP (“we,” “us,” or “our”) collects, uses, discloses, and protects information gathered through our website ([Your Website URL – e.g., www.webgennie.com]) and in the course of providing our services to clients.
1. Information We Collect
We collect information necessary to operate our business, provide our services, communicate with you, and improve your experience. This includes:
Information You Provide Directly:
Contact Information: Name, email address, phone number, company name, job title when you fill out contact forms, request quotes, subscribe to newsletters, or communicate with us.
Project Information: Details about your project requirements, business goals, and any documents or materials you share during the consultation or project execution phase.
Account Information: If you have a client portal or account with us.
Payment Information: Billing details necessary for invoicing (processed securely via third-party payment gateways; we do not store full credit card numbers).
Correspondence: Records of your communications with us (emails, calls, chat logs).
Information Collected Automatically (Website Usage):
Technical Data: IP address, browser type and version, operating system, device type, referring URLs, pages visited, time spent on pages, clickstream data.
Cookies & Similar Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze site traffic and trends, and understand user behavior. You can manage cookie preferences through your browser settings. (See Section 7 for details).
Information from Third Parties:
We may receive limited information from publicly available sources or trusted partners (like analytics providers or advertising networks), consistent with applicable laws.
2. How We Use Your Information
We use the information we collect for the following business purposes:
Service Delivery: To provide, manage, and fulfill our design, development, and marketing services to our clients.
Communication: To respond to your inquiries, send service-related information (e.g., project updates, invoices), administrative notices, and (with your consent) marketing communications about our services, events, or content.
Website Improvement: To operate, maintain, secure, and improve our website, understand user behavior, and personalize your experience.
Business Operations: For internal purposes such as data analysis, auditing, fraud monitoring and prevention, developing new services, enhancing existing services, and identifying usage trends.
Marketing & Analytics: To measure the effectiveness of our marketing campaigns and website content (using aggregated/anonymized data).
Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to protect our rights, privacy, safety, or property, and/or that of our clients, partners, or the public.
3. How We Share Your Information
We value your trust and do not sell or rent your personal information to third parties for their marketing purposes. We may share information in the following limited circumstances:
Service Providers: We engage trusted third-party companies and individuals (“Processors”) to perform functions on our behalf (e.g., website hosting, data analysis, payment processing, marketing services, email delivery, cloud storage). These providers have access only to the information needed to perform their functions and are contractually obligated to maintain its confidentiality and security.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.
Legal Requirements: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) prevent or investigate possible wrongdoing in connection with our services, (iv) protect the personal safety of users of our services or the public, or (v) protect against legal liability.
With Your Consent: We may share information for other purposes with your explicit consent.
4. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These include encryption (SSL/TLS), access controls, secure development practices, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. International Data Transfers
Webgennie Media LLP is based in Indore, India. Your information may be transferred to, stored, and processed in India or other countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate safeguards (such as contractual commitments like Standard Contractual Clauses approved by relevant authorities) to ensure your information remains protected according to this Privacy Policy when transferred internationally.
6. Your Privacy Rights (Subject to Applicable Law)
Depending on your location (e.g., under GDPR, CCPA/CPRA, or other data protection laws), you may have certain rights regarding your personal information, which may include:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information under certain conditions.
Objection/Restriction: Object to or request restriction of processing of your information.
Data Portability: Request a structured, machine-readable copy of your data or its transfer to another controller.
Withdraw Consent: Withdraw consent you previously provided (where processing was based on consent).
Opt-out of Marketing: Unsubscribe from our marketing communications at any time (use the link in emails or contact us).
To exercise any of these rights, please contact us at info@webgennie.com. We may need to verify your identity before fulfilling your request. We will respond within the timeframe required by applicable law.
7. Cookies and Tracking Technologies
What We Use: We use essential, performance/analytics (e.g., Google Analytics), and functionality cookies. We may also use marketing/targeting cookies for our own advertising purposes.
Your Choices: Most web browsers allow some control of cookies through browser settings. You can usually set your browser to refuse all cookies or indicate when a cookie is being sent. However, blocking essential cookies may impact website functionality. You can also manage preferences for certain third-party cookies via industry opt-out mechanisms (e.g., Digital Advertising Alliance). Learn more about our use of cookies in our separate [Link to Cookie Policy] or within your browser/consent management platform settings.
8. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content or privacy practices of third parties.
9. Children’s Privacy
Our services and website are not directed to individuals under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you believe a child has provided us with information, please contact us.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the context of collection. We determine retention based on the need to provide services, legal obligations, dispute resolution, and enforcing agreements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other reasons. We will notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date and, where appropriate, through other communication channels (e.g., email for material changes). We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@webgennie.com
Postal Address: Webgennie Media LLP, 51/52 Siyaganj main road, Indore MP.
Get in Touch: sales@webgennie.com
